Delivery & Shipping Fees (per order)
- Domestic(Taiwan):Free shipping over 3000 NTD.
Chunghwa Post Registered Parcels (50 NTD)、Convenience Store Pickup (60 NTD)
*Outlying Islands can only choose Chunghwa Post.* - Hong Kong / Macao:SF Express (180 NTD)
- China:SF Express (220 NTD)
- Japan / South Korea / Malaysia / Singapore: International Express Mail Service(EMS) (600 NTD, approx. 2-7 days)、
Chunghwa(Taiwan) Post International Parcel (180 NTD, approx. 7-14 days) - America / Canada / Europe / Australia / Other countries: Chunghwa(Taiwan) Post International Parcel (300 NTD, approx. 20-30 days)
Return & Exchange Policy
- Please note that package may be damaged during transit.
It's advised to record unboxing videos and take pictures if you receive damaged packages.
Contact us through email ([email protected]) - Products can be exchanged within 7 days of purchase(the day you receive products.)
Please make sure products are whole, intact, and in original condition.
Customers are responsible for all shipping costs generated through delivery.
物流 & 運費
- 台灣國內滿3500元免運。若未達免運,中華郵政普通掛號$50,7-11/全家超商取貨不付款$70(台灣離島限郵寄)
- 香港、澳門:SF Express 順豐速運(台幣$180)
- 中國:SF Express 順豐速運(台幣$220)
- 日本 / 韓國 / 馬來西亞 / 新加坡:EMS 國際快捷(台幣$600),中華郵政國際包裹(台幣$180)
- 美國 / 加拿大 / 歐洲 / 澳洲 / 其他國家:中華郵政國際包裹(台幣$300)
退換貨
- 若您收到不完整的包裹,請錄影開箱及拍照。如遇商品嚴重毀損至無法配戴,請儘速聯繫我們 ([email protected])
- 請於收到商品後的7日內,提出退換貨申請。請確保商品完整、未使用,並使用原包裝寄回至工作室。消費者需負擔退換貨產生的來回運費。